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Terms of Service

Welcome to www.cielovox.online (“Website”, “Service”, “we”, “our”, or “us”). The Website is operated by Cielo Vox.

By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Website or services.

1. Use of the Website

By using this Website, you agree that:

  • You will use the Website only for lawful purposes.
  • You will not misuse, damage, or interfere with the Website.
  • You will not attempt to gain unauthorized access to any part of the Website or its systems.
  • You will not use the Website to violate any applicable law or the rights of others.

We reserve the right to restrict or terminate access to the Website if these Terms are violated.

2. Our Services

Cielo Vox provides digital and creative services, which may include digital marketing, brand design, web development, photography, content creation, and related services.

Service descriptions, packages, pricing, availability, timelines, and deliverables may change from time to time. Specific project terms may be agreed upon separately between Cielo Vox and the client.

3. Client Information and Responsibilities

Clients are responsible for providing accurate and complete information, materials, content, images, logos, credentials, and other resources required to provide the requested services.

You confirm that you have the necessary rights and permissions to provide any content supplied to us. You are responsible for ensuring that your submitted materials do not infringe the intellectual property or other rights of any third party.

4. Payments and Project Terms

Where applicable, services may require an advance payment, milestone payment, subscription, or full payment as agreed with the client.

Project pricing, payment schedules, revisions, deliverables, and timelines may be defined in a proposal, quotation, invoice, agreement, or other written communication.

We reserve the right to pause or discontinue work where agreed payments are overdue.

5. Intellectual Property

Unless otherwise agreed in writing, all original website content, graphics, designs, text, branding elements, and other materials created or owned by Cielo Vox remain the property of Cielo Vox or its respective licensors.

Upon full payment, ownership or usage rights for specific client deliverables may be transferred or licensed according to the applicable project agreement.

You may not reproduce, distribute, modify, resell, or commercially use materials belonging to Cielo Vox without prior written permission.

6. Third-Party Services

Our services may involve third-party platforms, software, hosting providers, advertising platforms, analytics tools, social media platforms, payment providers, or other external services.

We are not responsible for changes, interruptions, pricing, policies, security issues, or technical failures caused by third-party services.

7. Digital Marketing Results

Digital marketing performance can be affected by factors outside our control, including search-engine algorithms, advertising-platform policies, competition, market conditions, audience behavior, website performance, and changes to third-party platforms.

Therefore, while we work toward agreed objectives and measurable improvements, we do not guarantee specific rankings, traffic levels, leads, sales, followers, or revenue unless expressly agreed in writing.

8. Website Availability and Disclaimer

We make reasonable efforts to keep our Website and services available and accurate. However, we do not guarantee that the Website will always be uninterrupted, error-free, secure, or available.

Website content and services are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Cielo Vox will not be responsible for indirect, incidental, special, consequential, or business losses arising from the use of our Website or services.

This may include loss of profits, revenue, business opportunities, data, or reputation, except where liability cannot legally be excluded.

10. Indemnification

You agree to indemnify and hold harmless Cielo Vox, its team members, contractors, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from:

  • Your misuse of the Website or services.
  • Your violation of these Terms.
  • Your violation of applicable laws.
  • Content or materials supplied by you that infringe the rights of another person or organization.

11. Third-Party Links

Our Website may contain links to third-party websites or services. These links are provided for convenience and do not constitute an endorsement.

Cielo Vox is not responsible for the content, availability, security, or privacy practices of third-party websites.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections available to users under applicable law.

14. Privacy

Your use of our Website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Contact Us

If you have questions regarding these Terms and Conditions, please contact Cielo Vox through the contact information provided on our Website.

Website: www.cielovox.online